Last updated: 5 October 2026
1. About these terms
These terms cover use of the corporate website operated by HeliusPay Technologies Private Limited. The website provides company information, service descriptions and contact channels. By using it, you agree to use it in accordance with these terms.
2. Website enquiries and service activation
This website does not process payments or financial transactions. Its enquiry form prepares an email draft for you to send. An enquiry is not an account application approval, service activation, commercial agreement or confirmation that a transaction has been accepted.
Service eligibility, verification requirements, charges, transaction limits and account terms are communicated through the relevant onboarding or service channel. Confirm them before using a service.
3. AEPS and BBPS availability
AEPS and BBPS are upcoming offerings. Access will depend on the relevant approvals, onboarding, partner activation and services enabled for your account. Descriptions of planned features are not confirmation of completed authorization or live availability.
See Regulatory Information for the status currently published on this website.
The recharge, utility, fee payment, rental, insurance premium payment and travel categories in our Services catalogue are also planned offerings. Supported providers, eligibility, charges and service-specific terms will be confirmed before activation.
4. Existing application access
Partner login opens the existing HeliusPay application. Accounts and transactions there are governed by the applicable account and service terms. Keep login details private, review transaction information before confirming a request and report suspected unauthorized activity through the verified support channel.
5. Responsible use
- Provide accurate information in enquiries and communications.
- Use the website and contact channels only for lawful purposes.
- Do not impersonate another person or submit fraudulent transaction information.
- Do not attempt unauthorized access, introduce malicious code or disrupt the website.
- Do not share authentication secrets through the general enquiry form.
6. Website content and brand
The HeliusPay name, website design and original content belong to the company or their respective rights holders. You may view and share links to public pages. Use of company branding or content to imply an unauthorized affiliation or endorsement is not permitted.
7. Information and availability
Website information may change as services develop. Confirm current availability and commercial details with our team before making a business commitment. Website access can be interrupted by maintenance or technical issues. Descriptions of an offering do not guarantee uninterrupted service or a particular business result.
8. External links
External websites and service portals have their own terms and privacy notices. Links to official regulatory resources are provided for information; they do not represent an endorsement of HeliusPay or a statement that a licence has been issued.
9. Payment issues and complaints
For a transaction concern, follow our Refund Policy and provide the transaction details needed for review. For an unresolved issue or formal complaint, use the grievance contact. Applicable service terms and mandatory legal rights continue to apply.
10. Updates and contact
These website terms may be updated. The date above identifies the published version. Questions can be sent to info@heliuspaytechnologies.in or raised by phone at +91 85006 69263.